Returns & Exchanges

At EADEM, we want you to be completely satisfied with your skincare journey. If our products aren't the right fit for your skin, we offer a 30-day return window for all orders placed through our official site.

Return Process

• 1.
  Initiate Your Request

  Visit our returns portal and enter your order number and email address to start the process within 30 days of delivery.

• 2.
  Print Your Label

  Select the items you wish to return and download the pre-paid shipping label provided by our system.

• 3.
  Pack and Ship

  Securely place the items in their original packaging and drop off the parcel at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.